49-31-95 Commission authorized to investigate complaints.
Commission authorized to investigate complaints.
If the commission receives more
than two complaints within thirty days regarding violations of § 49-31-89, the commission may
require the telecommunications company responsible for the violations to provide the commission
with a complete list of its current subscribers, including the subscribers' billing addresses. The list
may be filed as confidential consistent with the commission's rules. The commission may contact
each subscriber to determine whether any subscriber has been subject to an unauthorized change in
a telecommunications company or billed for unauthorized products or services. If the commission
finds, after notice and opportunity for hearing, that a telecommunications company has committed
two separate violations of § 49-31-89 within one year, the commission may assess the costs of
contacting subscribers to the telecommunications company.
Source: SL 1999, ch 227, § 7.