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49-31-5 Promulgation of rules for conduct of business.
     49-31-5.   Promulgation of rules for conduct of business. The commission may regulate the business of providing telecommunication service and may promulgate rules pursuant to chapter 1-26 concerning:
             (1)      Requirements for telecommunications companies to maintain and make available to the public and the commission records and utility tariffs;
             (2)      Requirements for telecommunications companies to provide information to customers regarding credit, deposits, services, refunds and billing rights;
             (3)      Requirements that telecommunications companies must follow regarding procedures for billing customers;
             (4)      Procedures and requirements for handling billing disputes, service interruptions, payment plans and refunds;
             (5)      Standards and procedures for telecommunications companies to follow to ensure nondiscriminatory credit policies;
             (6)      Procedures, requirements and record-keeping guidelines regarding deposit policies;
             (7)      Procedures, requirements and record-keeping guidelines regarding customer refunds;
             (8)      Policies for telecommunications companies to follow regarding refusal of telephone service to the public;
             (9)      Policies for telecommunications companies to follow regarding disconnection of customer service;
             (10)      Registration procedures, service requirements, billing practices and maximum service charges for alternative operator services in South Dakota;
             (11)      Procedures and requirements for classification and reclassification proceedings;
             (12)      Standards, procedures and requirements regarding the telecommunications utility investigation fund;
             (13)      Application and notice procedures for the construction of telecommunications facilities; and
             (14)      Requirements for filing and noticing tariff changes.

Source: SDC 1939, § 52.0260; SL 1986, ch 22, § 22; SL 1987, ch 345, § 45; SL 1990, ch 371, § 2; SL 1992, ch 328, § 10.


Chapter 49-31

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